Question 1

How do I book lessons?

Accepted Answer

You can book private one to one or two to one swimming lessons or contact a Swimming Masters officer on either of the following:
Email: hello@swimmingmasters.co.uk

Question 2

What do I need to bring?

Accepted Answer

Appropriate swimwear e.g. swimming shorts or a swimming costume, goggles, a towel and a swimming cap should be worn if necessary. Swimmers should also shower immediately before lessons.

Question 3

How do you accept payment?

Accepted Answer

Payment is made to Swimming Masters on a monthly basis via direct debit taken on the 1st of the month via GoCardless.

Question 4

What happens at an assessment lesson?

Accepted Answer

The assessment lesson allows you to meet your instructor and gives the instructor an opportunity to determine how to progress during your first block.

Question 5

Can I reschedule/cancel lessons?

Accepted Answer

Swimming Masters will give you the opportunity to reschedule one lesson during the duration of a monthly block - permitting 48 hours notice via email before the time of the lesson occurs. ​

Question 6

Where are your venues?

Accepted Answer

We currently have venues in Glasgow, Edinburgh and Preston. You can find details of these venues on our Locations page.

Question 7

Can I request an instructor?

Accepted Answer

Swimming Masters will do all we can to accommodate your preferences but cannot guarantee that this can be fulfilled. We are more than confident, however, that all of our teachers can provide the quality of tuition that we expect and you deserve.

Question 8

How do I know how well my child is doing?

Accepted Answer

Swimming Masters have our own unique learn to swim programme that is categorised into individual ability groups. When a child is capable of progressing to a higher ability group they will achieve a special Swimming Masters certificate with their accomplishments listed!

Question 9

How many swimmers per lesson?

Accepted Answer

Our lessons are one or two swimmers per lesson.

Question 10

Are there parking arrangements?

Accepted Answer

We offer free parking at our Glasgow, Edinburgh and Preston venues, which are strictly for the duration of the lesson. Please speak to a Swimming Masters officer for further details on your particular venue or check with our terms and conditions.

FAQS